Safety alert, checked October 31, 2026: Dreo has recalled certain Whole-Room Heater 715 units because they can overheat and ignite. The affected product is model DR-HSH015 manufactured from April 2025 through January 2026. If your heater matches, stop using it, unplug it, and follow Dreo’s official recall instructions. You do not need to wait for a malfunction or an alarm.
TL;DR
- The October 29, 2026 Dreo recall affects Whole-Room Heater 715, model DR-HSH015, only when its manufacture date code is 2025/04 through 2026/01.
- Check the label on the underside of your unplugged, cooled heater. If both the model and date code match, stop using it immediately, even if it seems to work normally.
- Dreo offers a free replacement through its official recall process. A purchase receipt is not required, but you must provide the model, date code, serial number and requested photos.
The recall was announced on October 29, 2026 by the U.S. Consumer Product Safety Commission (CPSC). About 338,800 units in the United States and 36,300 in Canada were included. The notice concerns a specific model and manufacturing period, not every Dreo heater. Read the full CPSC recall notice.
Is your Dreo Whole-Room Heater 715 included in the recall?
Check both the model number and the manufacture date on the label attached to the bottom of the heater. Dreo identifies the recalled Whole-Room Heater 715 as model DR-HSH015. Its date is printed in year/month format (YYYY/MM).
| What to check | Affected unit |
|---|---|
| Brand and product | Dreo Whole-Room Heater 715 |
| Model number | DR-HSH015 |
| Manufacture date code | 2025/04 to 2026/01, inclusive |
| Where to find the information | Rating label on the underside of the unit |
| Required action if both match | Stop using, unplug, and request the free replacement |
For example, 2025/04, 2025/10 and 2026/01 fall within the recalled range. A different Dreo model, or a DR-HSH015 unit with a date outside the listed range, is not part of this particular recall according to Dreo’s notice. That does not replace ordinary heater safety checks.
How to find the DR-HSH015 model number and date code
- Switch the heater off and unplug it. If it has recently been running, allow it to cool before touching or moving it.
- Look underneath the heater. Find the manufacturer’s rating label rather than relying on a store listing or the name on the box.
- Locate the model, manufacture date and serial number. The model should read DR-HSH015. The date appears as YYYY/MM.
- Compare the code with the affected range. The recall covers 2025/04 through 2026/01, including both end months.
- If the label is hard to read, ask Dreo to verify it. Use the official recall page or its support contact information. Do not assume that a heater is excluded because the sticker is damaged.
The CPSC recall page also includes photographs of the heater and its underside label. Those images can help you confirm you are checking the right information.
What to do immediately if your heater is recalled
- Stop using it now. Dreo says affected heaters must not be used while waiting for a replacement, even if they have never shown a problem.
- Unplug it from the wall outlet. Do not rely on the heater’s power button alone.
- Keep it out of use and away from children and pets. Do not lend, give away or resell an affected unit.
- Start the official replacement registration. Follow Dreo’s instructions before taking any requested product-destruction steps.
Do not test a suspected recalled heater by running it again to see whether it overheats. The recall is based on a fire hazard, not a troubleshooting task.
How to claim your free Dreo replacement
Dreo is providing a free replacement heater to eligible owners. Begin at Dreo’s official recall registration portal, which is linked from Dreo’s safety recall notice.
- Confirm your product. Enter the model, manufacturing date code and serial number from the underside label.
- Follow the registration prompts. Dreo requests clear photos showing product information and specified proof that the affected heater has been taken out of use.
- Use the official destruction-code instructions. Dreo’s process calls for the word “Recall,” a five-digit destruction code and a photo of the cut power cord. Follow the sequence provided by the registration portal.
- Never cut the cord while the appliance is plugged in. Confirm that the heater is disconnected before carrying out any official product-destruction instruction.
- Submit the claim and wait for verification. Once approved, Dreo will arrange shipment of a replacement.
You do not need your original receipt. Dreo says owners can register if they provide the required model details and photos. Its recall FAQ estimates delivery at approximately 10 business days after the replacement ships, not 10 days after submitting a form. Actual timing may vary.
Official Dreo recall contact information
- Registration: recallrtr.com/spaceheater
- Phone: 833-820-0887, Monday to Friday, 8:30 a.m. to 6:00 p.m. Eastern Time
- Email: spaceheater@realtimeresults.net
- Manufacturer notice: Dreo safety recall page
Why did Dreo recall the Heater 715?
According to the CPSC and Dreo, affected units can overheat and ignite, creating fire and burn hazards. The CPSC reported 17 incidents involving heaters igniting, including three reports of property damage and one report of a hand burn when the recall was announced. Those reports are the basis for the notice, not a prediction that every unit will fail.
The affected black ceramic heaters are approximately 11.5 inches wide and 13 inches tall and include a remote control. The CPSC says they were sold at Costco stores and through several online retailers, including Dreo, Best Buy, Kohl’s, Lowe’s, QVC and Home Depot, from September 2025 through October 2026. Purchase date alone does not establish recall status; check the manufacturing code.
Are other Dreo space heaters affected?
Dreo’s notice states that this recall applies only to DR-HSH015 (Whole-Room Heater 715) units with date codes from 2025/04 to 2026/01. It does not cover all Heater 715 production dates or every Dreo heater model. Avoid assuming that a different Dreo product is recalled merely because it shares the brand name.
For any model, check official recall information periodically, follow the manual, and review our space heater safety checklist. If you are comparing heaters, our guide to reading space heater specifications explains how to identify ratings and model details.
What if you bought the heater in Canada?
Health Canada announced the same DR-HSH015 recall on October 29, 2026. It lists approximately 36,300 affected units sold in Canada, covering manufacture dates 2025/04 through 2026/01. Canadian owners should stop using eligible heaters and contact Dreo for the replacement process. See the official Health Canada notice.
FAQs
Is every Dreo Whole-Room Heater 715 recalled?
No. The announced recall covers model DR-HSH015 only when the manufacture date is between 2025/04 and 2026/01, inclusive. Confirm both details on the label under the heater.
Where is the date code on the Dreo DR-HSH015?
The date code is on the underside rating label near the model and serial number. Dreo uses YYYY/MM format, such as 2025/10.
Can I keep using the heater if it has never overheated?
No. Dreo instructs owners of affected units to stop using them immediately, even if they appear to work normally. Unplug the heater and register for the free replacement.
Do I need a receipt to request a replacement?
No. According to Dreo’s recall FAQ, a receipt is not required if the unit is affected and you can provide the requested model information and photos.
Is the replacement really free?
Yes. Dreo says eligible owners of recalled DR-HSH015 units can receive a free replacement after the claim is reviewed and approved.
How long will the replacement take?
Dreo estimates approximately 10 business days after the approved replacement is shipped. Approval, shipping dates and delivery times may vary.
What if the heater label is missing or unreadable?
Do not guess or keep using a potentially affected heater. Contact Dreo using its official recall phone number or email and ask how to verify your unit.
Official recall sources and update history
This article was checked on October 31, 2026 against the U.S. Consumer Product Safety Commission recall 27-054, Dreo’s manufacturer recall notice and FAQs, and Health Canada’s recall announcement. If Dreo changes its registration or replacement procedure, follow the latest official instructions.
Bottom line: If the label on your Dreo Whole-Room Heater 715 reads DR-HSH015 and the date code is 2025/04 through 2026/01, stop using it, unplug it and use the official registration portal to request the free replacement. Do not wait for a visible fault.
